Last updated: January 1, 2025
Redemption House, Inc. ("Redemption House," "we," "us," or "our") operates this website as a public service. We are a 501(c)(3) nonprofit organization located at 10 Crescent St., New Haven, CT 06511. This Privacy Policy explains how we collect, use, and protect information when you visit our website or contact us for assistance.
We collect information you voluntarily provide, including:
We do not use cookies for tracking, run advertising systems, or collect any information automatically beyond standard web server logs (which record page visits and are not linked to individuals).
Information you submit through the Request Assistance form is used solely to:
We do not sell, rent, trade, or share your personal information with third parties for marketing purposes — ever.
We take the privacy of individuals seeking help very seriously. Information you share when requesting assistance is treated as confidential. It is used only by Redemption House staff and volunteers directly involved in your intake, and only for the purpose of connecting you with appropriate support.
Our website may include embedded content or links from third parties, including:
We are not responsible for the privacy practices of these third-party sites.
We retain assistance request information only as long as necessary to respond to and follow up on your inquiry. We do not maintain long-term personal data records beyond what is operationally necessary.
This website is not directed at children under 13. We do not knowingly collect personal information from children under 13.
You may contact us at any time to:
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. Continued use of this website after any changes constitutes your acceptance of the updated policy.